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Log in to DCI
Select Settings on the main menu
Select Funding Sources on the submenu
Search for a funding source in the search box
Select the funding source
View or edit by clicking anywhere in the funding source row
funding source details page will open
Click Actions
Select New Service Code. Complete the form wizard.
Funding Source: Is populated from the funding source used to create the service code. The field is locked.
If a service code is added directly from the funding source tab without first opening a funding source, the field is unlocked, and a funding source can be selected from the drop-down.
Account Type (required): The type of program or service correlated with this service code.
Hourly – 1 to 1 service
Residential Program – client lives at the program
Day Program – client travels to the program
Group Service – 2 or more clients
Parenting Program - client lives at the program
Transportation – to and from the day program
Client Transportation – used in conjunction with an hourly service
Vendor (FI only) – vendor payments
Service Code Name (required): User-friendly name. Employees will select when adding a punch.
Funding Type (FI only - required): Options are dependent on account type. Select whether the authorization is for units or dollars.
Billing Details: Click the blue plus (+) icon to expand the billing options
Bill Code (required): Unique identifier provided by the funding source
Bill Code Modifiers: Optional field allowing up to four bill code modifiers
Billable: Defaults to yes. Select no if this is a non-billable service.
Billing Unit (required for hourly units-based): The increment in which the funding source requires the service to be billed
Billing Multiplier (required for hourly): Use to define hourly units for billing. Options are dependent upon account type but may include:
Hourly – 60 minutes
Half Hourly – 30 minutes
Quarter Hourly – 15 minutes
Default Billing Modifier (optional): Optional modifier, appears on the billing file
Rounding Increment (required for hourly units-based): Select by minutes
None – no rounding
15 – round by 15 minutes
30 - round by 30 minutes
60 - round by 60 minutes
Rounding Type (required if the rounding increment is 15, 30, 60) – Select how to round
Round – to the nearest
Truncate – round down
Increment – round up
Billing Rollup Type (required): Entries will be reported by billing rollup ID by the client
None – Each entry has a unique billing rollup id
Daily – Entries with the same date and client have the same billing rollup id
Weekly - Entries in the same week and for the same client have the same billing rollup id
Monthly - Entries in the same month and for the same client have the same billing rollup id
Payroll Details: Click the blue plus (+) icon to expand the payroll options
Payable: If yes, all employee time entries associated with this service code will appear on the payroll file. If no, the employee will not be paid for time clocked against this service.
Overtime Exempt: If yes, employee time entries associated with this service code will not count towards the accumulation of 40 hours to calculate overtime.
Payback/Rebill (only for dollars-based): If Yes, overtime automatically reallocates to the correct date of service in the pay period.
Default Pay Rate (optional): Entering a pay rate here will autofill the pay rate in all service accounts created with this service code.
Default Pay Rate can be edited on the Service Account
Has Max Pay Rate (optional): Defaults to no. If yes, this service code will have a max pay rate for any employee providing the service. This includes overtime.
Max Pay Rate (optional): If yes, this field unlocks and becomes required.
Show Remaining Balance: Defaults to no. If yes, when an employee creates a punch, the remaining authorization balance displays in units or dollars in the web portal, and displays total available time in the mobile app.
Please note: For dollars-based service codes, the remaining balances are estimates as they can be impacted by several factors such as overtime, changes in employee pay rates, or having multiple employees with different pay rates working for the same client.
Remaining Balance Details: Click the blue plus sign (+) to expand the section
Show Monthly Balance: If yes, the remaining monthly balance displays as time when employees create a punch in the mobile app.
Show Weekly Balance: If yes, the remaining weekly balance displays as time when employees create a punch in the mobile app.
Show Daily Balance: If yes, the remaining daily balance displays as time when employees create a punch in the mobile app.
Enable for Mobile App (client transportation only): Defaults to yes meaning client transportation is allowed in the mobile app
Allow Diagnosis Code: Defaults to yes. If no, this field will not appear when an employee adds an entry for this service code.
Allow Employee Authorizations (hourly and client transportation only): Defaults to no. If yes, an authorization for this service code will require one or more employees to be linked to it.
Allow Accrued Time Entries (hourly units-based only): Defaults to no. If yes, accrued time entries are permitted.
Allow Reimbursements (hourly dollars-based only): Defaults to no. If yes, expense reimbursement entries are permitted.
Allow Vendor Payments (hourly dollars-based and vendor only): Defaults to no for hourly dollars-based. If yes, vendor payment entries are permitted. Set to yes for vendor account type.
Enable Employer Sign-Off (hourly dollars-based and vendor only): Defaults to no. If yes, vendor payment entries require Employer sign-off and Employers will have an Entries Requiring Sign Off submenu tab where they can sign off on or reject vendor payment entries that are in Pending status. This applies to vendor payment entries for account type Hourly, or Vendor with vendor payments enabled. This functionality is only applicable in the web portal.
Allow Bonus Payments (hourly dollars-based only): Defaults to no. If yes, bonus payment entries are permitted.
Require EVV Location: Defaults to no. If yes, all entries will require an EVV location.
When the setting is enabled, employees will be required to select an EVV location at clock in and clock out for punch entries.
If an EVV location is not selected, the user will receive an alert and the clock in or clock out cannot occur until the location is selected.
EVV Required: Defaults to yes meaning EVV will be required on all punches associated with this service code. EVV must be enabled to activate Phone EVV and/or FOB functionality.
Enable Geofencing: Defaults to no. If yes, this service can only be provided within an established radius from approved locations.
The punch is flagged for review, not rejected.
Require Care Notes: Only for Hourly account type when the Care Management module is enabled, and the task is required. If yes is selected, employees cannot clock out in the mobile app without publishing care notes.
Has Daily Rate: Defaults to yes, meaning the funding source will switch to a daily rate for this service after a specified number of hours is reached in a day.
Daily Max (required): The maximum number of hours this service can be provided in a day before switching to the daily rate.
Include Daily Pay Hours in OT Calculations: When converted to the daily rate, selecting yes means hours are included in overtime calculations.
Default Auth Specs (optional): If this service code has a standard billing rate, daily max, weekly max, and/or monthly max, mark yes and complete the fields that are made visible. All new authorizations under this service code will auto-populate these figures.
Service Code Reference 1, 2, and 3 (optional): Data entered in these fields are defined by the user and appear on the billing file
GL Code (required): Code that will link all associated time entries to the appropriate GL account for the customer
Description (optional): Additional information as needed
Status: Defaults to active. Select inactive when no longer a valid service code.
Canned Statements (optional): Enter canned statements (acknowledgments) that the employee can select at clock out.
Default CPT Code and Default HCPCS Code (optional): The default code for this service. Only one or the other may be entered.
CPT and HCPCS codes appear on client funding accounts and may be edited.
Certification Template (optional): Select if there are a set of certification requirements specific to this service code
EVV Aggregation Required (account type only - hourly, client transportation, group service) Yes or no options, defaults to no.
Is Travel Time (account type only - hourly): Yes or no options, defaults to no.
Display Monthly Budget Link (instance level setting): Monthly budget report will be linked to the authorizations of individuals receiving this service and available for viewing on employer and case worker profiles
Select Save to continue and Yes to confirm
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Log in to DCI
Click Authorization on the main menu
Click Pending Authorizations on the submenu
Click Actions
Select Add New Authorization. Complete the form wizard.
Client Name (required)
Account Type (required): Select the account type associated with the appropriate service code
Funding Source: The system auto-populates this field based on the client’s name
Service Code: Select from the drop-down
Employee Name: (required for Account Type Hourly or Client Transportation when the Allow Employee Authorizations setting is enabled on the service code): Type and select employee name(s)
Funding Type: The system auto-populates this field based on the account type
Cost Center: The system auto-populates this field based on the client’s name
**Authorization ID Reference (optional)
**Authorization ID Reference 1-5 (optional)
Date (required): Enter the start and end date during which time the service can be provided under this authorization
Expiration Date (required): Enter the date the authorization expires, and a new authorization must be obtained to continue providing this service.
Eligibility Code (optional): Code that denotes the client’s eligibility for this service
Billing Unit: The system auto-populates this field based on the account type
Initial Balance (required): The total units of service that can be provided under this authorization
Monthly Max (required): The maximum units of service that can be provided per month
Weekly Max (required): The total units of service that can be provided per week
Daily Max (required): The total units of service that can be provided per day
Billing Rate (required): The rate per unit of service authorized to bill for as determined by the funding source
Max Daily Billable Units(optional): If completed, billing will switch to daily (at the rate established on the associated service code) after the indicated units of service have been exceeded.
Non billable(optional): Check box if funding source will not be billed for this service
Hide Initial Balance(optional): Check box if initial balance should not display on reports or widgets
Billing Hold: Yes or no options, defaults to no.
Additional budget fields (FI only - optional): For reporting purposes
Click Save to continue and Yes to confirm
Use filters to find the desired authorization and click Search
Select the “A” in the authorization row to approve
Click Yes to confirm
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