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Guides
Title | Description |
Explains how to view: provider details, consumer details, punch entries and details; running reports; and how to access Help Center materials for those with the Auditor role in OR PTC DCI. | |
Explains authorization management, funding accounts, and service accounts. | |
Explains fobs, when they are recommended, how to request one for a consumer, and demonstrates linking and unlinking fobs. | |
Explains Mainframe changes related to PTC Phase 2A. | |
Explains payroll batches, when they are pulled, and time entry after a payroll batch is emailed to the local office. | |
Demonstrates how to update user profiles in OR PTC DCI. | |
Demonstrates how to troubleshoot questions from providers who cannot claim time or report incorrect pay. | |
Demonstrates how to find, generate, and download reports. | |
Explains auto-approval; how to: determine a provider’s available balance, correct an entry mistake, verify an entry, make entry edits, and work under and overpayments; and historical entries. | |
Demonstrates how to troubleshoot for issues staff may face when reviewing time and mileage entries in OR PTC DCI. | |
Explains unlinking and relinking and provides resources. | |
Demonstrates how users can update their password and PIN; and change security questions, email, phone number, and username in OR PTC DCI. | |
Demonstrates how to use the OR PTC DCI Web Portal. |
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