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Real-Time Phone EVV

The employee will use the client's landline phone to clock in at the start of the shift and clock out at the end of the shift. There is no action or sign off needed on the part of the client for real time phone EVV.

Historical Phone EVV

Historical phone EVV allows the employee to log time after the shift has already happened. Historical time entries can happen for many reasons such as the employee forgot to clock in for a shift or there were urgent care needs at the beginning of the shift and the employee had to attend to the client before they were able to clock in.

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1. The employee enters the shift information into the landline phone

2. The employee hands the landline phone to the client or authorized client representative to verify the historical entry

3. The client or authorized client representative Presses 1 when ready

4. The client or authorized client representative listens to the punch details and Presses 1 to Accept or 2 to Reject the punch entry

5. The client or authorized client representative enters their PIN (four-digit number provided by the organization) to validate

1. Please note: This is not the employee PIN. The client has a unique PIN.

6. The call will end automatically after the client or authorized representative has provided their PIN and the historical entry has been recorded

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