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Description: In this guide, the user will learn how to create, link, edit, and manage Case Worker profiles.

*Please note: Case Workers can only log into the web portal and the mobile web full site, not the mobile app or mobile web.

Roles Required: Super User

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  1. Funding Source - Access to all client accounts associated with the funding source

  2. Region - Access to client information for a specific region or regions within the funding source. This gives the case worker access to all data associated with funding accounts that have the region(s) assigned.

  3. Funding Account - Access to client information for the linked funding account

*Please note: Case Workers can only log into the web portal and the mobile web full site, not the mobile app or mobile web.

Create Case Worker Profile

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