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  • The scheduling module displays the current week’s schedule listed by employee and/or program for all active service accounts

  • To view a different week, use the arrows or the calendar icon.

  • View the schedule for Today, by day, or by week.

  • To see a detailed view of the current day’s scheduled shifts, click the Today button.

  • Each shift will display the start and end time, total hours, and service provided.

  • Scheduled Shifts

  • (published)
  • - Primary will appear in light blue to identify the primary caregiver on a scheduled shift

  • Scheduled Shifts - Back-Up will appear in light green to identify the back-up caregiver on a scheduled shift.

  • Open Shifts will appear in purple

  • Offered Shifts will appear in yellow

  • Requested Shifts will appear in orange

  • Click the Printer icon to print the schedule in a calendar or list format

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  1. Log in to the guardian profile

  2. Click the Menu icon (hamburger menu) in the upper left corner

  3. Click Clients on the menu

  4. Select the client by clicking anywhere on the row

  5. Click Schedules

  6. View the client's schedule by day or week with the following information included for each shift:

    1. Day

    2. Service Date

    3. Start Time

    4. End Time

    5. Primary Caregiver

    6. Back-Up Caregiver

      1. Please note: This field will not appear if a Back-Up Caregiver has not been assigned

    7. Account Type

    8. Service Code

    9. Hours

    10. Status (Pending, Scheduled, Rejected, Offered, On-Call (residential program only)

Request Services

Guardians can request services on a particular day.

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