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Description: In Description: In this topic, the user will learn how to resend notifications. When a message is sent, the recipient receives a notification. The notification can be viewed in the DCI messaging center, email (the email address When a message is sent, the recipient receives a notification. The notification can be viewed in the DCI messaging center, email (the email address associated with the user profile), and SMS text text (if the mobile the mobile was verified). Notifications can be resent to the recipient as a reminder to read the message.
*Please note: The The message status must be in unread to resend the notification. Resend message notifications feature is not available in the Resend message notifications feature is not available in the mobile app. Alternatively Alternatively, for for the mobile app and messages in a read status, reply to the original reply to the original message, creating a creating a new notification to the recipientrecipient.
Role Required: Employee (base user)
Permission Required: N/A
Resend Notification - Web Portal
Log in to personal profile
Click
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the envelope icon
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on the main menu
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Click See All Messages
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to open the inbox
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Click Sent
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on the submenu
Click on
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the message
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to open and view details
To resend the notification, the message must be in unread status.
The recipient name will be highlighted in red if the message status is unread
The recipient name will be highlighted in green if the message status is read
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Click Actions
Select
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Resend Notification from the drop-down menu
Select the checkbox
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next to the name of the recipient(s)
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to resend the notification to
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Click Resend
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