...
Real time entries that pass the manual entry check include entries made via:
Real time mobile app
Real time phone IVR
FOB entry with valid tokens
All other entries are considered manual entries and fail the check
These entries are flagged for review and indicated by the red eye icon in the Needs Review column on the Pending Entries page. Supporting text when hovering over the eye icon states “Manual Entry.”
*Please note: The Auto Approval Manual Entry Check is always active, regardless of Auto Approval settings, including when Auto Approval is disabled and/or the Manual Entry check is disabled.
The Auto Approval tab on the punch detail page displays a new column indicating whether the manual check was attempted. This column displays for entries with account type Hourly. It does not display for Client Transportation entries.
If the result is “Not Approved,” the Failure Reason displays “Manual Entry: This punch was not verified in real time.”
The Events tab on the punch detail page displays an event when the Manual Entry validation runs. Events display as:
Subject: Auto Approved Manual Entry Check
Description: Failed or Passed
If the entry failed validation, a separate event displays on the Events tab as:
Subject: Punch Auto Approve Failed
Description: Manual Entry: This punch was not verified in real time
Optional to enable is the message template Punch Auto Approve Failed. Use the macros Annotation Data and Reason For Failure in the message template to auto-populate the message to include the reason the manual entry validation failed.
The Auto Approval Report includes the Manual Entry validation failure reason
Submit a DCI support ticket to request this new instance-level setting feature!
...