Click the link below to download the PDF.
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| name | Staff - Explanation of PTC Errors in DHR 2Mainframe v2.03.pdf |
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| height | 400 |
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| Info |
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Purpose: This provides an explanation of what PTC errors in Mainframe mean. Outcome: Staff know what PTC errors in Mainframe mean and that no action is needed. |
Voucher information is sent from Mainframe to OR PTC DCI. The PTC Support Team manages this with OIS involvement as needed. When Phase 2 of the PTC Project begins, these data-sharing processes will become automatic.
If the voucher is created successfully in Mainframe, the system will display the voucher number as it normally would. It will, however, alert the user if there is an error when sending to OR PTC DCI. These errors can be seen on the HATH and OATH screens. It is the PTC Support Team’s responsibility to continuously work these errors, but as a staff member you may want to know what each error means.
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| PDF |
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| name | Staff - PTC Errors in Mainframe v2.3.pdf |
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