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Description: In this topic, the user will learn how to use the scheduling module as a guardian.
This useful tool allows guardians to:
View all shifts for all clients, for multiple employees and programs.
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The scheduling module displays the current week’s schedule listed by employee and/or program for all active service accounts
To view a different week, use the arrows or the calendar icon.
View the schedule for Today, by day, or by week.
To see a detailed view of the current day’s scheduled shifts, click the Today button.
Each shift will display the start and end time, total hours, and service provided.
Scheduled Shifts
(published) - Primary will appear in light blue to identify the primary caregiver on a scheduled shift
Scheduled Shifts - Back-Up will appear in light green to identify the back-up caregiver on a scheduled shift.
Open Shifts will appear in purple
Offered Shifts will appear in yellow
Requested Shifts will appear in orange
Click the Printer icon to print the schedule in a calendar or list format
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Log in to the guardian profile
Click the Menu icon (hamburger menu) in the upper left corner
Click Clients on the menu
Select the client by clicking anywhere on the row
Click Schedules
View the client's schedule by day or week with the following information included for each shift:
Day
Service Date
Start Time
End Time
Primary Caregiver
Back-Up Caregiver
Please note: This field will not appear if a Back-Up Caregiver has not been assigned
Account Type
Service Code
Hours
Status (Pending, Scheduled, Rejected, Offered, On-Call (residential program only)
Request Services
Guardians can request services on a particular day.
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