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  1. Content
  2. Oregon PTC DCI
  3. Business Process - Return or Request a Fob in the Local Office
  4. Business Process - Provider Switches During Pay Period Permanently
  5. Business Process - Providers Switches During Pay Period Temporarily
  6. Business Process - Add a New Provider
  7. Business Process - Update Provider Information
  8. Business Process - Add a New Consumer
  9. Business Process - Update Consumer Information
  10. Business Process - Consumer Transfers to a New Branch or Program
  11. Business Process - Add or Remove Consumer Employer Representative
  12. Business Process - Update Consumer Employer Representative Information
  13. Business Process - Managing Staff Profiles
  14. Business Process - Managing User Profiles - Unlock a Profile
  15. Business Process - Correct Entry Mistake
  16. Business Process - Over and Underpayments

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Links + Resources

Contacts:

PTC Support Team Email

AAA/APD CEP Payments Email

OPI (SPD) Provider Adjustments Email

Guides:

Mainframe Changes for Phase 2A Guide

Time Entry Management Guide

Quick Reference Guides (QRGs):

Authorizations Widget QRG

Entry Status QRG

Over and Underpayments QRG

Punch Entry Details Report QRG

Staff Tools:

UATH Screen Errors (APD-IM-24-076)

Pay Rate Error in UATH (APD-IM-24-081)

Related Business Processes:

6.1 Correct Entry Mistake

General Resources:

Staff Learning Materials Catalog

CEP Manual

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