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  1. Content
  2. Oregon PTC DCI
  3. Business Process - Return or Request a Fob in the Local Office
  4. Business Process - Provider Switches During Pay Period Permanently
  5. Business Process - Providers Switches During Pay Period Temporarily
  6. Business Process - Add a New Provider
  7. Business Process - Update Provider Information
  8. Business Process - Add a New Consumer
  9. Business Process - Update Consumer Information
  10. Business Process - Consumer Transfers to a New Branch or Program
  11. Business Process - Add or Remove Consumer Employer Representative
  12. Business Process - Update Consumer Employer Representative Information
  13. Business Process - Managing Staff Profiles
  14. Business Process - Managing User Profiles - Unlock a Profile
  15. Business Process - Correct Entry Mistake
  16. Business Process - Over and Underpayments
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Business Process - Case with Multiple Providers and Varying Hours

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  • Created by orptc_admin , last modified on Feb 12, 2025
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Links + Resources

Contact:

PTC Support Team Email

Guides:

Authorization Management Guide

Mainframe Changes for Phase 2A Guide

Quick Reference Guides (QRGs):

Authorizations Widget QRG

Business Rule List QRG

Case with Multiple Providers and Varying Hours QRG

Explanation of PTC Errors in Mainframe QRG

Mainframe STIQ Screen Error Chart

Punch Entry Details Report QRG

Staff Tools:

Flex Lists in OR PTC DCI (APD-IM-23-047)

UATH Screen Errors (APD-IM-24-076)

Pay Rate Error in UATH (APD-IM-24-081)

Business Processes:

1.3 Updating Vouchers

3.4 Return or Request a Fob in the Local Office

General Resources:

Staff Learning Materials Catalog

CEP Manual


Related articles

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    Guide - User Settings
  • Page:
    Time Conversion Chart - Minutes in Decimal to Minutes
  • Page:
    Staff Learning Materials Catalog
  • Page:
    Online Learning - Recovering a Forgotten Password
  • Page:
    QRG - Profile Requests for OR PTC DCI
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{"serverDuration": 328, "requestCorrelationId": "ff11fcce16254b5482fe976957acadc4"}