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If the funding source of the entry has the setting Approve Unverified EVV set to No, the picture, signature, or voice recording must be approved before auto approval runs or the entry will fail auto approval and remain in a pending status.
Auto Approval can be configured for these account types:
Hourly
Client Transportation
Residential Programs (employee punch entries only)
Day Programs (employee punch entries only)
Available Criteria for Auto Approval
Does it put the employee over 40 hours in the pay week?
Does it put the client over the authorization?
Did it match the schedule (within an acceptable variation)?
Was it entered from an approved location (did it pass geofencing)? (Hourly Only)
Does the punch entry have completed client attestation (EVV)? (Hourly Only)
Entries with Completed Client Attestation (EVV):
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Phone EVV Entries
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Entries created with a valid FOB token
Mobile App entries with any of the following:
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PIN/Password attestation (EVV)
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Signature attestation (EVV) (signature does not have to be verified unless Approve Unverified EVV field on the funding source is set to No)
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*Please note: If Approve Unverified EVV is set to No for Picture, and there is no picture on the client profile, the system will not approve (auto approval fails), and will not allow the user to approve the entry. The message “This punch cannot be accepted because EVV verifications have not been verified” displays followed by the user being unable to approve the EVV picture verification. The message “No picture on client profile exists for comparison and approval” displays.
If Approve Unverified EVV is set to Yes for Picture, and there is no picture on the client profile, the system will allow auto approval or the user to approve the entry.
Auto Approval can be configured for these account types:
Hourly
Client Transportation
Residential Programs (employee punch entries only)
Day Programs (employee punch entries only)
Available Criteria for Auto Approval
Does it put the employee over 40 hours in the pay week?
Does it put the client over the authorization?
Did it match the schedule (within an acceptable variation)?
Was it entered from an approved location (did it pass geofencing)? (Hourly Only)
Does the punch entry have completed client attestation (EVV)? (Hourly Only)
Entries with Completed Client Attestation (EVV):
Phone EVV Entries
Entries created with a valid FOB token
Mobile App entries with any of the following:
PIN/Password attestation (EVV)
Signature attestation (EVV) (signature does not have to be verified unless Approve Unverified EVV field on the funding source is set to No)
Picture attestation (EVV) (picture does not have to be verified unless Approve Unverified EVV field on the funding source is set to No)
*Please note: If Approve Unverified EVV is set to No for Picture, and there is no picture on the client profile, the system will not approve (auto approval fails), and will not allow the user to approve the entry. The message “This punch cannot be accepted because EVV verifications have not been verified” displays followed by the user being unable to approve the EVV picture verification. The message “No picture on client profile exists for comparison and approval” displays.
If Approve Unverified EVV is set to Yes for Picture, and there is no picture on the client profile, the system will allow auto approval or the user to approve the entry.
Voice Recording attestation (EVV) (recording does not have to be verified unless Approve Unverified EVV field on the funding source is set to No)
Entries with completed Portal Signoff
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