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Purpose: This guide provides step-by-step instructions for providers or consumers to add or change their PIN (Personal Identification Number) in OR PTC DCI. *A new PIN can be added when a provider or consumer is new to the system and would like to use a PIN for logging into the mobile app, clocking in on a landline, or verifying time at sign off. *A change in PIN is when the user already has a PIN and would like to change the 4-digit PIN to a new number. Note: Any time an authentication reset is done, the PIN must be updated. Outcome: Consumer or provider will be able to add or change their PIN to use when logging into the OR PTC DCI mobile app or landline. |
Step-by-step guide
To Add a PIN:
Log into OR PTC DCI with your username and password.
From the home page, click on your username in the top right corner of the page.
- Click ‘Settings’
Click ‘ADD NEW PIN
Enter a 4-digit PIN.
Re-enter the same 4-digit PIN.
Click ‘Add New Pin’.
- An Alert will display “Are you sure you want to add new pin?” Click ‘Yes’. A green bar will display, ‘Pin Added Successfully!’.
To Change a PIN:
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Log into OR PTC DCI with your username and password.
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From the home page, click on your username in the top right corner of the page.
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Click on ‘CHANGE PIN’.
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Enter your password.
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Click ‘Verify’.
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Enter a new 4-digit PIN.
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Re-enter the same new 4-digit PIN.
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Click ‘Change Pin’.
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