Provider Learning Materials Catalog
- orptc_admin
- Lavish Chugh
- Claire Masters
- Tony Emuh
Guides
Title | Description |
Information on what EVV and OR PTC DCI are and how to use the various methods of time capture. |
Quick Reference Guides (QRGs)
Title | Description |
Covers how to update an existing PIN number or add one if one has not been established. | |
Explains common errors or violations that may be received and gives guidance on what to do when you receive one. | |
How to convert minutes in decimal to minutes. | |
This guide provides step-by-step instructions for providers to enter their mileage. | |
This guide provides step-by-step instructions for Providers using the fob device to record their time worked in OR PTC DCI. | |
Provides step-by-step instructions on how to clock-in and clock-out using the Landline method. | |
This guide provides instructions for providers on how to verify an entry in an unverified status in OR PTC DCI via the Web Portal, Mobile Web, and Mobile App. Entries in unverified status are entries edited or created by a state staff worker and need to be verified for the provider to be paid for the shift. | |
Answers common questions a user may have when using the OR PTC DCI system. | |
Shows how providers can use the OR PTC Web Portal on a mobile device. | |
How to update things such as password, PIN, security questions, email, phone number and username. | |
This guide includes what error occurs when a provider tries to claim more hours than they are authorized, what to do if they get this error, and how to prevent it. | |
Explains the OR PTC DCI EVV Options and will help you pick the option that aligns with your level of comfort with technology. | |
Guide of different time capture options available. |
Online Learning
Title | Description |
Interactive walk through on how to change a password when it has been forgotten. | |
Interactive walk through of changing a user’s personal settings. | |
Interactive walk through of the OR PTC DCI Web Portal and how it is used for EVV | |
Interactive walk through of entering fob entries into the OR PTC DCI Web Portal. |
Videos
Title | Description |
High level overview of what the Provider profile looks like. | |
Video walk through of how to use the OR PTC DCI Mobile app. | |
Video walk through of how to use the OR PTC DCI Web Portal. | |
This is a video recording of the Provider Orientation Session where each method of time entry is explained in depth with step-by-step instructions on how to use each Method. |
Technology Resources
Title | Description |
Covers how to set up a free email account with Gmail. | |
Shows instructions for updating applications on an Android smart device. | |
Shows instructions for updating applications on an Apple smart device. |
Other
Title | Description |
Optional document to help record your time with the fob. |