Click the link below to download the PDF.
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Step-by-step guide
Steps to complete process:
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Description
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1
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Log into OR PTC DCI with your username and password.
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2
3
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Steps to add a PIN:
From the home page, click on your username in the top right corner of the page.
Click ‘Settings’
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4
5
6
7
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Click ‘ADD NEW PIN’.
Enter a 4-digit PIN.
Re-enter the same 4-digit PIN.
Click ‘Add New Pin’.
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8
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An Alert will display
“Are you sure you want to add new pin?”
Click ‘Yes’.
A green bar will display,
‘Pin Added Successfully!’.
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4.A
5.A
6.A
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Steps to change a PIN:
Follow Step 1 through 3 above, then.
Click on ‘CHANGE PIN’.
Enter your password.
Click ‘Verify’.
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7.A
8.A
9.A
10.A
Enter a new 4-digit PIN.
Re-enter the same new 4-digit PIN.
Click ‘Change Pin’.
An Alert will display
“Are you sure you want to add a new pin?”
Click ‘Yes’.
A green bar will display,
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Purpose: This guide provides step-by-step instructions for providers or consumers to add or change their PIN (Personal Identification Number) in OR PTC DCI.
*A new PIN can be added when a provider or consumer is new to the system and would like to use a PIN for logging into the mobile app, clocking in on a landline, or verifying time at sign off.
*A change in PIN is when the user already has a PIN and would like to change the 4-digit PIN to a new number.
Note: Any time an authentication reset is done, the PIN must be updated.
Outcome: Consumer or provider will be able to add or change their PIN to use when logging into the OR PTC DCI mobile app or landline.
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