Contacts:

PTC Support Team Email

Guides:

Authorization Management Guide

Mainframe Changes for Phase 2A Guide

Profile Management Guide

Troubleshooting Guide

Unlinking and Relinking Guide

Quick Reference Guides (QRGs):

Authorizations Widget QRG

Explanation of PTC Errors in Mainframe QRG

Punch Entry Details Report QRG

Staff Tools:

Provider Last Day Worked and Emergency Batches (APD-IM-24-061)

UATH Screen Errors (APD-IM-24-076)

Business Processes:

1.3 Updating Vouchers  

General Resources:

Staff Learning Materials Catalog

CEP Manual