Title: Staff Learning Materials Catalog  
Owner: orptc_admin
Creator: orptc_admin Mar 11, 2022
Last Changed by: orptc_admin Mar 18, 2025
Tiny Link: (useful for email) https://helpcenter.dci.dcisoftware.com/wiki/x/xJ1N
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External Links (5)
    https://www.oregon.gov/odhs/providers-partners/orptc/Docume…
    https://www.oregon.gov/odhs/providers-partners/orptc/Docume…
    https://www.oregon.gov/odhs/providers-partners/orptc/Docume…
    https://orptcdcihelptool.s3.us-east-2.amazonaws.com/story.h…
    https://www.oregon.gov/odhs/transmittals/Pages/apd.aspx?wp8…
OR PTC DCI (68)     Page: PTC Phase 2A Frequently Asked Questions
    Page: Guide - OR PTC DCI Auditor Guide
    Page: Online Learning - Logging in to OR PTC DCI and Changing Your User Settings
    Page: Business Process - Consumer Passes Away
    Page: Business Process - Add a New Consumer
    Page: Business Process - Relinking a Provider and Consumer
    Page: Quarterly Recap - Q1 2024
    Page: QRG - OR PTC DCI Mobile App Offline
    Page: QRG - Profile Requests for OR PTC DCI
    Page: Guide - Web Portal
    Page: Business Process - Provider Switches During Pay Period Permanently
    Page: Troubleshooting Guide
    Page: QRG - Case with Multiple Providers and Varying Hours
    Page: Provider Learning Materials Catalog
    Page: Business Process - Add a New Provider
    Page: Time Conversion Chart - Minutes in Decimal to Minutes
    Page: QRG - Staff Resources
    Page: QRG - Entries Claimed After 365 Days
    Page: QRG - Business Rule List
    Page: Business Process - Update Consumer Information
    Page: QRG - Provider Login Issues
    Page: Business Process - Update Consumer Employer Representative Information
    Page: QRG - Over and Underpayments
    Page: Guide - Fob
    Page: New Profiles, Links, and Troubleshooting PowerPoint
    Page: Business Process - Return or Request a Fob in the Local Office
    Page: Guide - Profile Management​
    Page: Unlinking and Relinking PowerPoint
    Page: Phase 2A Guidebook
    Page: QRG - Importing Excel Sheets into Google
    Page: QRG - Entry Status
    Page: Guide - User Settings
    Page: Business Process - Updating Vouchers
    Page: Provider Cannot Claim Time or Reports Incorrect Pay Guide
    Page: QRG - Authorizations Widget
    Page: Business Process - Providers Switches During Pay Period Temporarily
    Page: Staff – Service Eligibility (SELG) Branch and Error Information
    Page: Guide - Report
    Page: Business Process - Correct Entry Mistake
    Page: Business Process - Add or Remove Consumer Employer Representative
    Page: Business Process - Update Provider Information
    Page: QRG - How to Add a Note to a Provider’s Profile
    Page: Guide - Unlinking and Relinking
    Page: Quarterly Recap - Q4 2023
    Page: Business Process - Over and Underpayments
    Page: Mainframe Changes for Provider Time Capture Phase 2A
    Page: Business Process - Ending Authorizations (including Expirations, Terminations, and Unlinking)
    Page: Guide - Payroll Batch and Time Entry
    Page: Guide - Time Entry Management
    Page: Phase 2A Overview PowerPoint
    Page: Quarterly Recap - Q3 2024
    Page: Quarterly Recap - Q3 2023
    Page: Business Process - Managing User Profiles - Unlock a Profile
    Page: QRG - PTC Errors in Mainframe
    Page: Batch Pull Calendar Tool
    Page: Mobile App Spinning and Offline Mode Troubleshooting
    Page: Quarterly Recap - Q2 2024
    Page: QRG - How to Use the Landline
    Page: QRG - Submitting a Request to PTC Support
    Page: Mainframe STIQ Screen Error Chart
    Page: Business Process - Entries Claimed After 365 Days
    Page: Business Process - Case with Multiple Providers and Varying Hours
    Page: Business Process - Consumer Transfers to a New Branch or Program
    Page: Business Process - Managing Staff Profiles
    Page: Guide - Authorization Management
    Page: QRG - How to Find a UniID Number
    Page: QRG - Punch Entry Details Report
    Page: Online Learning - Recovering a Forgotten Password