Adding and Changing a PIN

Purpose: This guide provides step-by-step instructions for providers or consumers to add or change their PIN (Personal Identification Number) in OR PTC DCI.
*A new PIN can be added when a provider or consumer is new to the system and would like to use a PIN for logging into the mobile app, clocking in on a landline, or verifying time at sign off.
*A change in PIN is when the user already has a PIN and would like to change the 4-digit PIN to a new number.
Note: Any time an authentication reset is done, the PIN must be updated.
Outcome: Consumer or provider will be able to add or change their PIN to use when logging into the OR PTC DCI mobile app or landline.

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Description

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Log into OR PTC DCI with your username and password.

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Steps to add a PIN:

From the home page, click on your username in the top right corner of the page.

Click ‘Settings’

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Click ‘ADD NEW PIN’.

Enter a 4-digit PIN.

Re-enter the same 4-digit PIN.

Click ‘Add New Pin’.

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An Alert will display

“Are you sure you want to add new pin?”

Click ‘Yes’.

A green bar will display,

‘Pin Added Successfully!’.

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Steps to change a PIN:

Follow Step 1 through 3 above, then.

Click on ‘CHANGE PIN’.

Enter your password.

Click ‘Verify’.

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Enter a new 4-digit PIN.

Re-enter the same new 4-digit PIN.

Click ‘Change Pin’.

An Alert will display

“Are you sure you want to add a new pin?”

Click ‘Yes’.

A green bar will display,

‘Pin Changed Successfully!’.