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Provider Learning Materials Catalog
Updated Oct 02

    Provider Learning Materials Catalog

    • 1 Guides
    • 2 Quick Reference Guides (QRGs)
    • 3 Online Learning
    • 4 Videos
    • 5 Technology Resources
    • 6 Other

     

    Guides

    Title

    Description

    OR PTC DCI Provider Guide

    Explains what EVV and OR PTC DCI are and how to use the various methods of time capture.

     

    Quick Reference Guides (QRGs)

    Title

    Description

    Adding and Changing a PIN

    Explains how to update an existing PIN number or add one if one has not been established.

    Common Time Entry Errors and Business Rule Violations

    Explains common errors or violations that may be received and gives guidance on what to do when you receive one.

    Time Conversion Chart - Minutes in Decimal to Minutes

    Demonstrates how to convert minutes in decimal to minutes.

    Historical Entries

    Explains historical time entries using the OR PTC DCI web portal.

    How to Enter Mileage into OR PTC DCI

    Provides step-by-step instructions for providers to enter their mileage.

    How to Use a Fob

    Provides step-by-step instructions for Providers using the fob device to record their time worked in OR PTC DCI.

    How to Use the Landline

    Provides step-by-step instructions on how to clock-in and clock-out using the Landline method.

    How to Verify an Unverified Punch

    Provides instructions for providers on how to verify an entry in an unverified status in OR PTC DCI via the Web Portal, Mobile Web, and Mobile App. Entries in unverified status are entries edited or created by a state staff worker and need to be verified for the provider to be paid for the shift.

    OR PTC DCI Frequently Asked Questions Tip Sheet

    Answers common questions a user may have when using the OR PTC DCI system.

    OR PTC DCI Mobile Web Quick Guide

    Shows how providers can use the OR PTC Web Portal on a mobile device.

    OR PTC DCI User Settings Guide

    Demonstrates how to update things such as password, PIN, security questions, email, phone number and username.

    Over Authorized Hours Errors

    Explains what error occurs when a provider tries to claim more hours than they are authorized, what to do if they get this error, and how to prevent it.

    Technology Comfort Level

    Explains the OR PTC DCI EVV Options and will help you pick the option that aligns with your level of comfort with technology.

    Which OR PTC DCI Option is right for me?

    Describes the different time capture options available.

     

    Online Learning

    Title

    Description

    Recovering a Forgotten Password

    Interactive walk through on how to change a password when it has been forgotten.

    Logging In to OR PTC DCI and Changing Your User Settings

    Interactive walk through of changing a user’s personal settings.

    Navigating the Web Portal for Providers

    Interactive walk through of the OR PTC DCI Web Portal and how it is used for EVV

    Adding a Fob Entry to the OR PTC DCI Web Portal

    Interactive walk through of entering fob entries into the OR PTC DCI Web Portal.

     

    Videos

    Title

    Description

    Provider Profile Overview

    High level overview of what the Provider profile looks like.

    OR PTC DCI Mobile App for Providers

    Video walk through of how to use the OR PTC DCI Mobile app.

    OR PTC DCI Web Portal for Providers

    Video walk through of how to use the OR PTC DCI Web Portal.

    OR PTC DCI English Provider Orientation

    This is a video recording of the Provider Orientation Session where each method of time entry is explained in depth with step-by-step instructions on how to use each Method.

     

    Technology Resources

    Title

    Description

    How to Create Google Email Account

    Covers how to set up a free email account with Gmail.

    How to Update Android Apps

    Shows instructions for updating applications on an Android smart device.

    How to Update Apple Apps

    Shows instructions for updating applications on an Apple smart device.

     

    Other

    Title

    Description

    OR PTC DCI Fob Timesheet

    Optional document to help record your time with the fob.
    Note: Time must still be entered on the OR PTC DCI Web Portal.

    DCI Help Center

    OR PTC DCI
    Results will update as you type.
    • Подтверждениенапорталеклиента руководстводляпотребителя
    • تصفح بوابة الويب للعملاء
    • دليل الموافقة على الإدخالات على بوابة العميل (المستهلك)
    • دليل ممثل العميل صاحب العملفي OR PTC DCI
    • شاهد فيديو حول تطبيق أو PTC DCI Mobile App
    • تطبيق الهاتف المحمول ممثل صاحب العمل المستهلك
    • پورتال وب برای مصرف کنندگان
    • یک فیلم درباره برنامه موبایل OR PTC DCI برای نمایندگان کارفرمایان مصرف کننده تماشا کنید
    • یک فیلم درباره برنامه موبایل OR PTC DCI تماشا کنید
    • उपभोक्ता रोजगारदाता प्रतिनिधिहरूका लागि वा PTC DCI मोबाइल अनुप्रयोगको बारेमा भिडियो हेर्नुहोस्
    • ປ້າຍປະຕູຂອງລູກຄ້າປິດ ຄຳ ແນະ ນຳ ຜູ້ບໍລິໂພກ
    • ເບິ່ງວີດີໂອກ່ຽວກັບແອັບ OR ໂທລະສັບມືຖື OR PTC DCI
    • ເບິ່ງວີດີໂອກ່ຽວກັບແອັບ OR ໂທລະສັບມືຖື OR PTC DCI ສຳ ລັບຕົວແທນຜູ້ໃຊ້ແຮງງານຜູ້ບໍລິໂພກ
    • មើលវីដេអូអំពីកម្មវិធីទូរស័ព្ទដៃ OR PTC DCI សម្រាប់តំណាងនិយោជិកអតិថិជន
    • OR PTC DCI កម្មវិធីទូរស័ព្ទសម្រាប់អ្នកប្រើប្រាស់
    • 客户门户签署消费者指南
    • 簽出確認提供者時間輸入客戶門戶簽出(消費者)指南 ​
    • 觀看有關 OR PTC DCI 移動應用程序的視頻
    • 觀看有關面向消費者雇主代表的 OR PTC DCI 移動應用程序的視頻
    • 观看有关 OR PTC DCI 移动应用程序的视频
    • 观看有关面向消费者雇主代表的 OR PTC DCI 移动应用程序的视频
    • 소비자 고용주 담당자를 위한 OR PTC DCI 모바일 앱 소개 동영상 보기
    • 클라이언트 포털 승인 (고객) 가이드
    • QRG - How to Add a Note to a Provider’s Profile
    • Guide - Web Portal
    • QRG - PTC Errors in Mainframe
    • Guide - Authorization Management
    • QRG - Staff Resources
    • How to Enter Mileage into OR PTC DCI
    • أخطاء إدخال الوقت الشائعة ومخالفات قواعد العمل
    • ວິທີການໃສ່ Mileage ເຂົ້າໄປໃນ OR PTC DCI - QRG
    • Guide - OR PTC DCI Auditor Guide
    • Watch a Video on How to Record Mileage in OR PTC DCI
    • Business Process - Return or Request a Fob in the Local Office
    • Staff Learning Materials Catalog
      • 시간 변환 차트 - 소수점 단위 분에서 분으로
      • Batch Pull Calendar Tool
      • Guide - Unlinking and Relinking
      • Mainframe Changes for Provider Time Capture Phase 2A
      • Mainframe STIQ Screen Error Chart
      • Provider Learning Materials Catalog
        • Adding and Changing a PIN
        • Gráfico de conversión horaria - De minutos decimales a minutos
        • How to Verify an Unverified Punch
        • Over Authorized Hours Errors
      • QRG - Profile Requests for OR PTC DCI
      • Quarterly Recap - Q3 2024
      • Staff – Service Eligibility (SELG) Branch and Error Information
      • Time and Mileage Entries Troubleshooting Guide
      • Unlink/Relink Spreadsheet Template
      • Таблица преобразования времени — десятичные минуты в минуты
    • دليل مقدم الخدمة OR PTC DCI
    • Consumer/Consumer Employer Representative Learning Materials Catalog
    • QRG - How to Use a Fob
    • Business Process - Relinking a Provider and Consumer
    • QRG - Submitting a Request to PTC Support
    • Cómo usar el generador de token
    • 提供者 – 如何使用打卡器
    • Adeeg bixiyaha – Sida Loo Adeegso Fob
    • Инструкция по использованию брелока для провайдера
    • Nhà cung cấp - Cách sử dụng thiết bị Fob
    • Fob DeviceComplete Steps مقدم الخدمة كيفية استخدام
    • Test
    • Providers - How to get set up in OR PTC DCI
    • Business Process - Entries Claimed After 365 Days
    • جدول تحويل الوقت - تحويل دقائق بالصيغة العشرية إلى دقائق
    • Fob مقدم الخدمة كيفية استخدام جهاز
    • Fob ارائهدهنده روش استفاده از
    • Guide - Payroll Batch and Time Entry
    • Business Process - Updating Vouchers
    • Quarterly Recap - Q1 2024
    • Quarterly Recap - Q4 2023
    • Quarterly Recap - Q4 2024
    • ផតថលអតិថិជនបិទការណែនាំពីអ្នកប្រើប្រាស់.
    • QRG - Importing Excel Sheets into Google
    • Historical Entries
    • Guía de referencia rápida sobre las entradas antiguas
    • Краткое руководство для поставщиков услуг по внесению записей за прошлый период
    • Tài liệu Hướng dẫn Nhanh về Mục nhập Lịch sử
    • 服务提供方将使用 OR PTC DCI 的门户网站成功创建历史时间条目
    • 服務提供方將使用 OR PTC DCI 的入口網站成功建立歷史時間條目

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