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November 2024 Release Notes

November 2024 Release Notes


The DCI maintenance release for the web portal will occur on the morning of Monday, November 25, 2024, and will require the DCI web portal to be unavailable for all users from 1:30 AM to 3:30 AM EST.

The DCI maintenance release requires a mobile app update. The new mobile app version will be available as early as Tuesday, December 3, 2024. All users will be forced to update their mobile app as early as Wednesday, December 4, 2024. Thank you for being a valued DCI customer!

Select Agency Feature for DCI Instances (System Identifier) for the DCI Mobile EVV App

We are excited to announce that users can now switch between agencies (DCI instances) easily without clearing cache and/or uninstalling and reinstalling the app. Simply add the applicable agencies once, then select the appropriate agency at each log in. The agency selected at the most recent log in will be the default. Users can remove an agency or add a new one at any time.

*Please note: This feature benefits users associated with more than one agency that leverage DCI as their EVV solution. You must be online mode (connected to WIFI or cell service) to utilize this feature.

Resources:

Select an Agency at Initial App Launch:

  1. When opening the DCI Mobile EVV app after initial download, a new field called Search Agency is visible.

  2. Type at least three consecutive characters of the agency name OR the system identifier in the Search Agency field. The consecutive characters can be located anywhere in the agency name or system identifier.

  3. Select the agency from the results list

  4. Click the blue Next button to proceed to the login screen

  5. The selected agency displays. Enter username and password or PIN to proceed with logging in for the selected agency.

Add an Agency:

  1. Open the DCI Mobile EVV app

  2. Tap the Agency field to display the agency list, which is a pop-up including all agencies that have been added to the device. *Please note: The agency list is visible to all users sharing the device. It is stored in the device’s local storage and is not user specific. If the app data is cleared, the agency list is deleted and must be rebuilt.

  3. Click Add New

  4. The Add Agency pop-up appears

  5. Type at least three consecutive characters of the agency name OR the system identifier in the Search Agency field. The consecutive characters can be located anywhere in the agency name or system identifier.

  6. Select the agency from the results list

  7. Click Add

  8. The newly added agency appears at the bottom of the agency list. Agencies appear in the list in the order in which they were added.

  9. Tap the radio button next to the agency to select it

  10. Tap the Ok button to close the agency list pop-up and return to the login screen

  11. The selected agency displays. Enter username and password or PIN to proceed with logging in for the selected agency.

Remove an Agency:

  1. Open the DCI Mobile EVV app

  2. Tap the Agency field to display the agency list

  3. Click the minus sign (-) to remove an agency from the list. The agency radio button cannot be selected in order to delete the agency.

  4. A confirmation alert populates asking "Are you sure you want to remove the selected agency from the Agency list?". Click Confirm.

  5. The agency is now removed from the list

Forgot to Clock Out Push Notification for Employees

Employees can now receive notifications to remind them that they forgot to clock out! This feature is available for the Hourly account type for entries created in the mobile app. Set the number of minutes past clock in (length of open punch) for the user to receive the notification. The subject is “Clock Out Reminder,” and the message is “Are you still working?”.

*Please note - This feature is an instance level setting. Please Submit a DCI Support Ticket to enable and configure.

For employees to receive this notification, they must Allow (iOS) or Enable (Android) app notification settings. An alert will display at initial install, re-install, or after clearing app data.

  • iOS: Click Allow or Don’t Allow

  • Android: Click Confirm, then the device will automatically navigate to the DCI Mobile EVV app notification setting. Select Enable or Disable.

  • To change app settings to Allow (iOS) or Enable (Android) notifications on the DCI Mobile EVV app on the device after initial selection, see external resources below.

External Resources

These resources are not maintained by DCI, but may be helpful when updating your mobile device app notifications.

Help Icon

Now easily access resources and/or training materials by clicking the Help icon on the dashboard, or click the menu and select Help from the submenu. Your organization’s help center (knowledge base) will open in your device’s preferred browser.

 

Mobile App - Client Profile - Entries Requiring Sign Off

Users logged into the client profile in the mobile app will now see a check box on each entry requiring sign off. Users can check the box to select the entry, then click the Action button to manage it.

 

Entry ID Column Added to Pending Vendor Payment Entries Tab

An Entry ID column has been added to the Pending Vendor Payment Entries results table. Click the hyperlinked entry ID or right click it to open in a new tab or window to access the entry detail page.

*Please note - The Pending Vendor Payment Entries page is accessible by Super Users and employees with the Vendor Admin permission

 

Program ID added to Funding Source Profile

An optional, free text field called Program ID has been added to the funding source profile. It can optionally be imported on the Funding Source import (Import > Settings > Funding Source) and appears on the Funding Sources Report (Reports > Settings Reports > Funding Sources Report).

Resources:

 

EVV Location ID added to Employee Entries Import

Now import EVV locations on hourly entries via the Employee Entries import!

*Previously:

  • EVV locations had to be manually added to entries after import

  • Entries failed EVV aggregation for missing EVV locations that were not added

*New:

  • The EVV Location ID has now been added to the Employee Entries import (Import > Entries > Employee Entries)

Resource:

 

Database Schema

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